How not to write an issue note to a store owner

For the record, I,  for some reason seem to get my fair share of strange and silly requests.  Luckily, I get really very few complaints about my items.  Which I am extremely grateful for.  However, last night I received a rather rude complaint letter that attacked one of my products that I honestly have never received anything but great comments about. Now, some may think at this point - well, bring on the letter.  I am not going to share it.  My reason is I don't want to give the person who wrote it any more power...

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What happens when you shop a bit to much at Sanctuaire

My CSR, Ichi, shops a little bit to much at the store.  I mean when she moved this time into the new Sans Souci build.  She actually required an entire moving van. Moving van unloading at Ichi'...

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Home Show and Sans Souci Cottage and Outbuilding

Home Show began on July 1st and for the first time, Sanctuaire is a part of an actual home and garden event!  For the Home Show, I was stumped on what to create.  My first thought was a chicken coop cause for some wacky reason I had a vision of a shop full of chickens clucking.  Then the sanity returned to me and I was watching a really bad movie.  I mean cringe-worthy movie.  In the first few minutes of the film I saw it....

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